OryonTech merchant guides
Choose how your business works, do the setup that pays off first, and use your dashboard with confidence.
Merchant success path
Turn setup into customer outcomes
Start with how your business serves customers. Follow both paths if you sell products and take appointments.
Products and orders
Keep the catalog accurate, turn customer conversations into paid orders, and move fulfilment forward.
Bookings and appointments
Set reliable availability, receive bookings, and keep every appointment outcome current.
Four outcome stages
Know what good progress looks like
First 3 days
Know where work lives and make sure customers can see accurate information.
First 7 days
Use one genuine customer outcome as the first proof of value.
Before day 15
Keep today’s work accurate and review what full-plan billing will cover.
Keep growing
Use real operating records to correct friction and keep the plan aligned.
Onboarding
Get live without getting lost
Start again from your saved step with the same email.
Guide library
Choose the part of your business you want help with.
Dashboard area
Understand the dashboard, sign in safely, and choose the right help path.
Merchant Guide
What Agent as a Service Does for Your Business
Understand Agent as a Service as a guided WhatsApp sales and service agent connected to your merchant dashboard.
Merchant Guide
Navigate Your OryonTech Merchant Dashboard
Know where to find orders, products, dispatch work, customer payments, FAQs, analytics, settings, and help.
Business Profile Guide
Set Up Your Business Profile
Make your business name, contact details, address, service area, hours, and owner controls clear before customers speak with the agent.
Support Guide
Choose the Right OryonTech Help Path
Know when to use the onboarding agent, OryonTech Help & Updates, or a customer handoff.
Merchant Guide
How to Access Your OryonTech Merchant Dashboard
Use the email you gave your onboarding agent to receive a secure magic link and sign in to your OryonTech merchant dashboard.
Dashboard area
Build accurate product and approved-answer data for Agent as a Service.
Catalog Guide
Set Up Products, CSV Imports, Variants, Stock, and SKUs
Build a catalog the agent can use accurately, including simple products and size, color, or other variants.
Knowledge Guide
Write FAQs Your WhatsApp Agent Can Use
Turn repeat customer questions into clear, approved answers without teaching the agent to guess.
Agent Guide
How Agent as a Service Stays Guided and Reliable
See how the agent uses approved business data, follows defined operating paths, and hands uncertain work to a person.
Dashboard area
Set services and availability, take bookings, and keep each appointment outcome current.
Dashboard area
Follow a paid order from customer conversation through pickup or delivery.
Operations Guide
Manage Orders From Customer Chat to Handoff
Use the order action queues to separate unpaid carts from paid fulfillment work and close pickup or delivery correctly.
Best Practices
5 Automation Workflows Every Online Merchant Should Set Up
From order confirmation to support handoff, these workflows help merchants keep customer follow-up clearer and easier to manage.
Dashboard area
Read business performance, manage account controls, and separate customer money from OryonTech billing.
Business Controls Guide
Understand Performance, Settings, Payments, and Billing
Read business performance, manage account controls, and separate customer revenue from OryonTech plan and usage charges.
Reporting Guide
Use Sales Records and Insights
Turn WhatsApp selling into clearer records, stronger owner decisions, better stock planning, and more useful business evidence.
Dashboard area
Recover missed sales, maintain clean records, and review first-month value.
Retention Guide
Recover Missed WhatsApp Sales
Use abandoned carts, quiet conversations, support handoffs, and dashboard records to recover buying interest that would normally disappear in WhatsApp.
Maintenance Guide
Weekly Agent Maintenance
Spend 20 minutes each week keeping products, prices, stock, FAQs, payment rules, and handoff expectations current.
Customer Success Guide
Your First 14 Days With OryonTech
Put Agent as a Service to work during your first 14 subscription-free days, complete real orders or appointments, and review value before plan billing starts.
Need help from OryonTech?
Still onboarding? Use the link below to ask the onboarding agent on WhatsApp. Already signed in? Use OryonTech Help & Updates.
Every guide is based on the current OryonTech merchant experience. Screens may evolve as the product improves.
Use the guides to understand the product, then start your first 14 subscription-free days with OryonTech on WhatsApp.
