The Dashboard Has Two Money Views
Payments is about money your customers pay for their orders. Billings & Subscription is about the plan, usage, add-ons, invoices, and charges between your business and OryonTech.
Keeping these views separate makes reconciliation easier and prevents a subscription charge from being mistaken for customer revenue.
Use Payments for Customer Transactions
The Payments page lists customer-payment records and their status. Use its status and payment-method filters to review paid, pending, failed, or refunded transactions and connect the payment back to the related order.
The order and payment record—not a chat message—are the source of truth for whether fulfillment should begin.
Use Billings & Subscription for Your OryonTech Account
This area shows your selected plan, message usage, add-ons, invoices, payment method, top-up options when available, and any account action required to keep the agent operating.
A billing block can turn the agent off even when the merchant pause switch is on. Settle the account issue from Billings & Subscription or contact OryonTech Help & Updates if the status is unclear.
How the Paid 30-Day Pilot Works
The current pilot is paid. A one-time setup fee at checkout opens the 30-day pilot window and securely establishes the payment method. Before the pilot ends, OryonTech sends reminders that show the exact full recurring amount and charge date.
On day 31, the full price of the selected plan and recurring add-ons is charged unless you opt out before the pilot closes or an approved exemption applies. Review the amount shown in your account rather than relying on an old screenshot or message.
When to Ask for Help
Open an OryonTech help ticket if a customer payment and order disagree, a billing status is not clear, an invoice remains pending after payment, or the agent is blocked after you settle the required amount.
Share the order or invoice reference and the status you see. Do not send card details, magic links, or one-time codes.
Payments is customer money. Billings & Subscription is your OryonTech account.
Ready to open your dashboard?
Check your current plan, pilot state, invoices, message usage, and available actions.
