Why Catalog Quality Matters
The product catalog is the source the agent uses for names, descriptions, images, prices, variants, and stock. A vague or outdated record creates a vague customer experience; a clear record lets the agent answer and build a cart without guessing.
Use a Simple Product When One Record Is Enough
For an item with one price and one stock count, add the product name, a customer-ready description, price, stock, SKU when you use one, images, and an active status.
Write descriptions that answer what the item is, the important size or quantity, and any condition a customer needs before ordering.
Use Variants for Size, Color, or Other Choices
Create variant options such as Size and Color, then save the values for each option. OryonTech generates the sellable combinations so you can enter the price, stock quantity, and SKU for each one.
For a variant product, the sellable SKU, price, and stock belong on each variant row. Use View Variants to review those combinations instead of expecting the parent product row to carry every stock or SKU value.
Keep Status and Stock Honest
Only active products should be shown to customers. Use inactive when you plan to return an item later, and archive when you want it removed from the working catalog without immediately deleting its record.
Update stock as inventory changes. The agent validates availability before adding to a cart, and the dashboard highlights low-stock products so you can act before customers reach an unavailable item.
Test the Questions Customers Actually Ask
After saving a product, try the natural phrases customers use: the exact name, a partial name, a common description, a size, or a color. If the result is unclear, improve the product name and description rather than relying on the agent to infer missing facts.
For products with variants, manage price, stock, and SKU on the individual variant combinations.
Ready to open your dashboard?
Add a product or review active, inactive, archived, and low-stock items.



