Why Verification Matters
Verification protects the merchant, the customer, and the platform. Before live workflows begin, the business details, contact paths, payment expectations, and customer-facing messages need to be clear enough for safe operation.
What to Prepare
Most teams can move faster by preparing a few practical details before setup review.
- Business name and customer-facing description.
- Primary WhatsApp contact path.
- Products, services, or booking details.
- Payment and delivery follow-up expectations.
- Escalation contacts for human review.
What Happens Next
After review, the team can move toward live activation with fewer surprises. The point is not paperwork for its own sake; it is making sure the customer experience is clear before traffic reaches the agent.
