Agent-as-a-Service

Agent-as-a-Service for WhatsApp-first SMEs

OryonTech's Agent-as-a-Service product gives SMEs WhatsApp-native AI agents for customer questions, orders, payment next steps, booking support, and human handoff.

What WhatsApp-first businesses get with OryonTech

A practical setup path for businesses that need Agent-as-a-Service to support WhatsApp replies, order flow, follow-up, and handoff during pilot access and beyond.

Guided Setup

Prepare your business profile, FAQs, products or services, payment context, and handoff rules with support.

Workflow Fit

Shape the agent around how customers already ask questions, place orders, book services, or request updates.

Activation Review

Review the setup before customer-facing activation so payment steps, support boundaries, and handoff paths are clear.

Clear Next Steps

Know the plan, add-ons, and paid activation path before continuing beyond the pilot window.

How Agent-as-a-Service Works

From WhatsApp setup to customer follow-up, see the product in action.

1

Connect WhatsApp

Connect the WhatsApp Business context your agent needs for setup.

2

Configure Agents

Set up your AI agent, FAQs, workflows, and response actions.

3

Go Live

Activate the configured agent after setup review and readiness checks.

4

Measure Results

Track conversations, follow-up needs, and operational performance signals.

Platform layers

AI is one layer. The platform carries the work.

The model handles language and intent; OryonTech adds the operating layers around it: context, workflow state, payment next steps, safeguards, visibility, and human handoff.

  • Fewer broken conversations
  • Cleaner business follow-up
  • Human control preserved
  • Business context

    Catalog, policy, pricing, hours

    Platform

  • Workflow state

    Orders, bookings, follow-up

    Platform

  • Conversation intelligence

    Intent, replies, summaries

    AI layer

  • Payment readiness

    Secure links, next steps

    Platform

  • Safeguards and handoff

    Human review when judgment matters

    Platform

  • Operations visibility

    Setup, monitoring, support

    Platform

Built for real WhatsApp operations.

OryonTech is designed around the daily work SMEs already do in WhatsApp: answering questions, capturing orders, following up on payment next steps, and knowing when a human should step in.

Faster routine replies

Answer common questions from approved business context once the agent is configured.

Cleaner order capture

Keep product requests, quantities, delivery details, and next steps easier to track.

Payment follow-up context

Support secure payment next steps without losing the order conversation.

Human handoff

Route sensitive or complex cases to people with the conversation context intact.

Specialist agents, coordinated as one service.

Agent-as-a-Service does not send every message to one generic bot. It routes customer intent to focused roles, then keeps the conversation, order, payment, and handoff context together.

1Customer message
2Orchestrator
3Specialist role
4Outcome or handoff
Discovery

Product Specialist

Helps customers find items, compare options, and choose.

Order flow

Order Specialist

Captures cart details and confirms the customer order.

Knowledge

FAQ Specialist

Answers common questions using approved business context.

Routing

Fallback Specialist

Keeps open-ended messages moving toward the right path.

Payment

Checkout Specialist

Summarizes orders and supports payment-ready next steps.

Fulfillment

Delivery Specialist

Shares delivery status, tracking, and pickup updates.

Follow-up

Re-engagement Specialist

Brings quiet conversations back with approved reminders.

Multilingual

Language Specialist

Keeps replies clear across customer language needs.

Compliance

Opt-Out Specialist

Respects opt-out requests and keeps messaging consent clear.

Handoff

Support Specialist

Routes complex issues to human support with context intact.

Best fit for the OryonTech pilot

We are focused on WhatsApp-first operators who need pilot setup to fit real daily work, not businesses looking for another software project to manage.

Best fit

  • SMEs already using WhatsApp for orders, bookings, support, logistics, or customer follow-up.
  • Businesses that want guided pilot setup, practical automation, and clear human handoff.
  • Operators who need the agent configured around products, FAQs, orders, payment next steps, and follow-up.

Not best fit right now

  • Businesses looking for a generic chatbot demo with no operational setup.
  • Organizations that need fully custom enterprise integrations before the first operating setup is proven.
  • Businesses that want to build directly on an API suite rather than use a configured agent service.

Everything You Need to Automate Customer Conversations

A focused set of capabilities for WhatsApp-first customer operations.

Multilingual Support

Support customer conversations in clear, natural language, with context-aware responses that can be tuned for local business terms and customer needs.

After-hours Coverage

Help customers get answers outside normal business hours, with human review for edge cases.

Re-engagement

Follow up with customers using approved reminders, abandoned-cart nudges, and next-step prompts.

Data Protection

Protect customer data with controlled access, responsible data handling, and platform practices designed around privacy and operational trust.

Operational Visibility

Track conversation volume, follow-up needs, and agent performance signals so your business can improve setup over time.

Built for WhatsApp-first SMEs

Retail, services, education, and logistics businesses can keep everyday WhatsApp work organized. Africa-first, with a global roadmap for WhatsApp-heavy markets.

E-commerce & Retail

Reduce missed orders with faster product replies, cleaner order capture, and payment next-step support.

Services & Bookings

Reduce missed inquiries and keep booking follow-up clear across questions, confirmations, and reminders.

Education & Training

Answer admissions, schedule, payment, and support questions faster for students and applicants.

Logistics & Dispatch

Organize pickup, delivery, payment, and status questions so dispatch operators can see the next step.

Built to help WhatsApp-first SMEs respond faster, capture cleaner orders, and reduce manual follow-up while keeping humans in control.

Frequently Asked Questions

Everything you need to know before getting started.

Is there a cost to get started?

Approved pilot businesses start with a 30-day guided pilot window at no cost. Paid continuation is reviewed before activation, with plans starting from ₦30,000/month.

When can my business get started?

We're onboarding pilot businesses in carefully managed batches so every setup gets proper review. Once you apply, we'll review your business context and reach out with the next available activation window.

What happens after the pilot window?

Before your 30 days are up, we'll reach out to walk you through paid plan options, data handling, and next steps so you know exactly what happens before moving into paid usage.

What if onboarding capacity is full?

Because setup capacity is managed, we may not activate every business immediately. If the current batch is full, we will keep your business in the queue and notify you as more onboarding slots open.

Do I need technical expertise to participate?

No technical skills are required to apply. Guided setup helps you prepare your business profile, payment context, products, and support rules for Agent-as-a-Service.

Who is OryonTech designed for?

OryonTech is designed for SMEs and operators who manage customer interactions, orders, bookings, or logistics through WhatsApp and want to reduce manual back-and-forth.

Pilot Access Open

Apply for Pilot Access to Agent-as-a-Service

We are onboarding WhatsApp-first businesses in managed pilot batches. Approved pilot businesses start with a 30-day guided pilot window at no cost. Paid continuation is reviewed before activation, with plans starting from ₦30,000/month.

Guided pilot setup for OryonTech's Agent-as-a-Service product
Hands-on support during setup
Clear setup review before customer-facing activation
Approved pilot businesses start with a 30-day guided pilot window at no cost. Paid continuation is reviewed before activation, with plans starting from ₦30,000/month.
Clear next-step planning before paid usage